Pet Policy

Welcome to METT Hotel & Beach Resort Marbella-Estepona!

Everyone in our team is excited about being able to bring authentic experiences to life for you and your furry best friend. We are all about making sure you, your pet and all other guests are comfortable so we would appreciate it if you would please strictly observe the following guidelines.

PET FEE
They may shed, but we still adore them. There is a cleaning fee of 40 EUR per day per pet for the cleaning to be done routinely during your stay, so that we can deliver your room to next our guest who will use it after you in a clean and healthy way. If fumigation is required due to pest infestation, an additional cleaning fee will apply.

ACCEPTABLE PETS
At METT Hotel & Beach Resort Marbella-Estepona, we are all about sophistication and we want to be sure your pet is on the same page. We welcome all well-mannered, dogs and cats up to 5kg/11lbs, above 1 year of age and with potty training. We want everyone who stays with us to be comfortable and reserve the right to require immediate removal of any pet that displays dangerous or unacceptable behavior, including, but not limited to, biting, excessive noise (such as barking), evidence of disease, or dog waste in public areas.

PET-FRIENDLY AREAS
Pets are allowed to be in guest room and the way to the main entrance. The rest of areas are strictly closed for pets with the purpose of being respectful to the rest of guests or customers that are enjoying the hotel. Off-limits areas at Mett Hotel & Beach Resort Marbella – Estepona are all Food & Beverage areas, Gym, Spa, Beach, Pool areas.

PET CONTROL/CONTAINMENT
The common goal is for everyone to be safe and comfortable during their stay with us. In order to achieve that, pets must be leashed, caged, or firmly held when they are in all common areas of the hotel.

UNATTENDED PETS
We understand you may need some alone time, but pets will not be left unattended in guestrooms, unless inside the kennel.

HOUSEKEEPING
We do not want anyone disturbing your pet’s mid-day siesta. Housekeeping will enter your room only if your pet is not present or you are present and can monitor your pet (dogs must be on a leash), or your pet is crated.

POTENTIAL DAMAGE
Your hotel account will be charged for the repair or replacement cost for any damage caused by your pet both in rooms and public areas.

RELEASE AND INDEMNIFICATION
The guest agrees to release and indemnify METT Hotel & Beach Resort Marbella-Estepona and its owners from any and all claims or damages related to your pet or your pet’s stay.